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Financial Services Business Skills Financial Services Business Skills

Courses by Mastery Technologies Collection by Training Network

Financial Services Business Skills - Training Network
Play Now
$399.99
V401
2019
4314-DVD-E
22 min
All Products, Courses by Mastery Technologies, Employee Development, Employee Relations, Human Resources, Leadership, Management, Special, Special

There are a number of unique skills related to banking and financial services employees, particularly those in customer-facing roles, should keep in mind. This training explores business skills for those working in financial services, focusing on business communication.

This course educates viewers about communication skills needed for different types of business relationships. The course provides examples of what to do when things go wrong, customer service basics, tips for professionalism, and best practices for counting money.

Use this video to help your team communicate more effectively, address problems with confidence and ease, and deliver stellar customer service.

  • Cross-Selling
  • Internal Communication Standards
  • External Communication Standards
  • When Things Go Wrong
  • Customer Service Basics
  • Professionalism
  • Counting Money

There are a number of unique skills related to banking and financial services employees, particularly those in customer-facing roles, should keep in mind. This training explores business skills for those working in financial services, focusing on business communication.

This course educates viewers about communication skills needed for different types of business relationships. The course provides examples of what to do when things go wrong, customer service basics, tips for professionalism, and best practices for counting money.

Use this video to help your team communicate more effectively, address problems with confidence and ease, and deliver stellar customer service.

  • Cross-Selling
  • Internal Communication Standards
  • External Communication Standards
  • When Things Go Wrong
  • Customer Service Basics
  • Professionalism
  • Counting Money
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Each purchase is valid for one-course view and can be used only one time. Each view purchased will expire in one year from the date of purchase. Each course comes with a video, course quiz, and completion certificate.

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